Contact Iron 24 — We're Here to Help

Iron 24 is committed to helping members and prospective members get the answers they need. Whether you have questions about membership, need technical support, or are interested in franchise opportunities, here is how to reach us.

Membership Management

Manage your Iron 24 membership directly through the Iron 24 mobile app (available on iPhone and Android) or through the My Iron 24 online portal at iron24.com/myaccount. You can update your payment method, view your membership details, access your QR code, and cancel your membership entirely through the app — no phone call or email required.

General Inquiries and Support

For general questions or support, email Iron 24 at [email protected]. Please note that memberships cannot be cancelled through email — cancellations must be processed through the Iron 24 app.

Franchise Opportunities

Interested in owning an Iron 24 franchise? Visit iron24.com/franchise to learn more about the staff-optional gym model, investment details, and franchisee support. You can also submit a franchise inquiry through the contact form on that page.

Business Address

Iron 24 Fitness + Recovery
7364 Kathleen Rd, PMB 5161
Lakeland, FL 33810

Frequently Asked Questions

How do I cancel my Iron 24 membership?
You can cancel your Iron 24 membership at any time directly through the Iron 24 mobile app. There are no cancellation fees or penalties. Memberships cannot be cancelled by email — please use the app.
How do I update my payment method?
Payment method updates can be made through the Iron 24 app or My Iron 24 online portal at iron24.com/myaccount.
How do I contact Iron 24 about a specific gym location?
For location-specific questions, use the contact form on this page and select the relevant gym location. You can also email [email protected] with the location name included in your message.